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Terms of Use

These Terms govern your use of Level-UpFree, a free social game hub provided to adults in the United Kingdom.

Last updated: · Operator: Level-UpFree, London EC2R 8AY, UK

1. About these Terms

These Terms of Use ("Terms") set out the agreement between you ("you", "user") and Level-UpFree ("we", "us", "our") in relation to your use of the website at level-upfree.com and the free social games offered through it (collectively, the "Platform"). By accessing or using the Platform you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Platform.

2. Eligibility and age requirement

  • The Platform is intended exclusively for adults aged 18 and over who reside in the United Kingdom.
  • By using the Platform you confirm that you are at least 18 years of age and that you have the legal capacity to enter into a binding agreement under the laws of England and Wales.
  • If we have reasonable grounds to believe a user is under 18, we may restrict or terminate access without prior notice.

3. Nature of the Platform - not real-money play

Level-UpFree provides free social entertainment featuring game mechanics inspired by classic table and arcade formats. The Platform does not involve any of the following:

  • Real money, fiat currency or cryptocurrency at any stage;
  • Deposits, withdrawals, account funding or payment forms of any kind;
  • Prizes, rewards, vouchers, goods or services that have monetary value in the real world.

For the avoidance of doubt: the activities offered on Level-UpFree are not gambling under the Gambling Act 2005 of the United Kingdom, because no prize of money or money's worth can be won, no consideration is taken from users to play, and virtual coins have no monetary value whatsoever.

4. Virtual coins

  • The Platform uses internal tokens called "virtual coins" purely as part of the game mechanics. They are not currency.
  • Virtual coins cannot be purchased, exchanged, transferred, redeemed, withdrawn or cashed in - on the Platform or anywhere else.
  • Your virtual coin balance is stored locally in your web browser via the browser's localStorage feature. Clearing browsing data, switching devices or using private browsing modes will reset your balance.
  • We may, in our sole discretion, refresh, reset or modify virtual coin balances and game economy parameters at any time. This will not give rise to any compensation.

5. Account-free use

Level-UpFree does not require user accounts or registration. All progress and preferences are stored locally in your browser. We do not maintain a server-side database of user balances, profiles or play history.

6. Acceptable use

When using the Platform you agree that you will not:

  • Use the Platform if you are under 18 or are accessing it on behalf of a minor;
  • Attempt to reverse-engineer, decompile, scrape or otherwise interfere with the Platform's code or game mechanics;
  • Use automated tools, bots or scripts to interact with the games;
  • Attempt to assign monetary value, sell, trade or otherwise commercialise virtual coins or any output of the Platform;
  • Misrepresent your age or identity, or use the Platform in a manner that breaches applicable UK law.

7. Intellectual property

All content on the Platform - including but not limited to game logic, code, design, illustrations and copy - is owned by Level-UpFree or licensed to us. You are granted a personal, non-exclusive, non-transferable, revocable licence to use the Platform for personal entertainment only. You may not copy, redistribute, mirror or otherwise exploit the content without our prior written consent.

8. Third-party links and resources

The Platform may link to third-party websites, including responsible-play organisations such as GamCare. We are not responsible for the content, accuracy or practices of any third-party site. Links are provided for information only and do not constitute endorsement.

9. Availability and changes

  • The Platform is provided on an "as is" and "as available" basis. We make no guarantee that the Platform will be uninterrupted, error-free or available at all times.
  • We reserve the right to modify, suspend or discontinue any feature of the Platform at any time without notice.
  • We may update these Terms from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Continued use after changes are posted constitutes acceptance.

10. Limitation of liability

To the maximum extent permitted by law, Level-UpFree shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Platform. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or any other liability which cannot be excluded under UK law.

11. Responsible play

Although Level-UpFree does not involve real-money play, we recognise that game mechanics of this kind can become problematic for some adults. Please read our Responsible Gaming Policy and use the tools available through the Platform if you wish to take a break. Confidential UK support is provided by GamCare on 0808 8020 133.

12. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Questions about these Terms can be sent to hello@level-upfree.com or by post to 84 Threadneedle Street, London EC2R 8AY, United Kingdom.